Privacy Policy

Last updated: October 2025

Welcome to Slushy Planet (hereinafter referred to as “we”, “our”, or “us”).
We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting our website https://slushyplanet.com and when purchasing our products.

1. Who We Are

Company name: Slushy Global LLC
Registered address: Zagreb, IV Kozari put 6, Croatia
Email: info@slushyplanet.com
Website: https://slushyplanet.com

2. Information We Collect

We collect personal data only when necessary to provide our services:

• Personal information: name, address, phone number, and email address (for order processing and delivery).
• Account information: if you create an account, we store your login credentials securely.
• Payment information: processed securely through our payment providers; we do not store card details.
• Technical data: such as IP address, browser type, and usage statistics (collected via cookies).

3. How We Use Your Information

Your information is used only for the following purposes:

• To process and deliver your orders
• To manage your customer account
• To improve our website and customer experience
• To send order confirmations, invoices, and delivery updates
• To provide customer support
• To send optional marketing emails (only with your consent)

4. Cookies and Analytics

Our website uses cookies to improve your browsing experience and analyze traffic.
We may use Google Analytics and Meta Pixel to better understand visitor behavior and marketing performance.
You can disable cookies at any time through your browser settings.

5. Payment and Delivery

Payments can be made via credit/debit cards or PayPal.
All card transactions are securely processed through Stripe or PayPal — we never store or have access to your card details.
For order delivery, we share your name, address, and phone number only with our trusted courier partners to ensure successful shipment.

6. Data Security

Our website uses SSL encryption (HTTPS) to protect your data during transmission.
We store personal information securely and restrict access to authorized personnel only.
Data may also be processed by our trusted partners, such as hosting providers or marketing agencies, under strict confidentiality agreements.

7. Data Retention

We retain your personal data only as long as necessary to fulfill our legal and contractual obligations, or until you request its deletion.

8. Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Withdraw consent for marketing emails at any time
• File a complaint with a data protection authority if you believe your rights have been violated

To exercise your rights, contact us at info@slushyplanet.com.

9. Marketing Communication

We may occasionally send promotional emails or special offers, but only if you have opted in.
You can unsubscribe at any time using the “Unsubscribe” link in any email.

10. International Sales

We currently sell and ship products primarily within EU, but international orders may also be accepted.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. All updates will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:
📧 info@slushyplanet.com